Our customers

What we are proud of

Our customers

ABB STOTZ-KONTAKT

GmbH, Heidelberg

Technical documentation

  • Creation of data sheets

PRODUCT CATALOGUES:

  • Data classification with SAP MDM

CONSULTING + TRAINING:

  • Introduction of SAP MDM
  • Introduction of the content management system Cosima from Docufy
ABP Beyerle

GmbH, Bruchsal

TRANSLATION:

  • Translation of various documents and website content into French
Airbus Defence and Space

GmbH, Immenstaad

TECHNICAL DOCUMENTATION:

  • Creation of manuals for mobile deployment systems, such as hospitals, decontamination units, helicopter control centres
  • Creation using Adobe FrameMaker, MS-Word and on the customer’s XML-based CMS
  • Creation in German and English, partially in accordance with S1000 D

 

Albert Handtmann Maschinenfabrik

GmbH & Co. KG, Biberach

TECHNICAL DOCUMENTATION:

  • Creation of an operating manual

CONSULTING + TRAINING:

  • Initial creation of an operating manual using the Schema ST4 content management system
Allied Vision Technologies

GmbH, Germany & PTE LTD, Asia

TRANSLATION:

  • Translation of marketing texts into various languages, mainly Chinese

 

Altana Pharma

AG, Konstanz

TECHNICAL DOCUMENTATION:

  • Creation of graphic instructions as part of a global pharmaceutical study

 

Angst+Pfister

AG, Zurich

TRANSLATION:

  • Translation of product data and product information into different languages

PRODUCT CATALOGUES:

  • Development of Adobe InDesign templates for publications from the STIBO STEP PIM system
  • Publication of drive technology range

CONSULTING + TRAINING:

Consulting for the set up of a product structure for:

 

  • Complete catalogue in printed form
  • Technical catalogues and product brochures
  • Electronic catalogues
Ascom (Schweiz)

AG, Hombrechtikon

CONSULTING + TRAINING:

  • Training the Ascom editorial team in writing and wording techniques
Avaloq Evolution

AG, Zurich

TECHNICAL DOCUMENTATION:

  • Editing the texts created by Avaloq

CONSULTING + TRAINING:

  • Consulting and design for the introduction of the Schema ST4 content management system
Bachmann electronic

GmbH, Feldkirch

TECHNICAL DOCUMENTATION:

  • Creation of software and hardware documentation using TCToolbox

CONSULTING + TRAINING:

  • Support with the introduction of the TCToolbox content management system from Ovidius
  • Support with the creation of a style guide and general writing rules
  • Training of editors based on the style guide
Baumer Inspections

GmbH, Konstanz

TECHNICAL DOCUMENTATION:

  • Creation of user manuals (focus on software documentation)
  • Creation and maintenance using Adobe FrameMaker and Schema ST4

TRANSLATION:

  • Translation of the documentation, interface texts for the GUI, and other documents into various languages 

CONSULTING + TRAINING:

  • Migration of user information (software documentation) to the Schema ST4 content management system
  • Development of a quick reference guide
  • System configuration of Schema ST4 and publication process using Schema Page Layout Designer

FULL SERVICE:

  • Provision of a content management system
  • Handling of all content management and translation services 
Bernina

AG, Steckborn

TECHNICAL DOCUMENTATION:

  • Creation of sample documentation as part of the introduction of a content management system (initial filling)
  • Creation of further user manuals using the SCHEMA ST4 content management system

TRANSLATION:

  • Translations into various languages

CONSULTING + TRAINING:

  • Analysis of information processes and content (user manuals)
  • Selection of a content management system
  • Support with the introduction of the Schema ST4 content management system
  • Optimisation concept for user manuals
  • Training + coaching for Bernina editorial team
  • Configuration of SCHEMA ST4 and publication process using SCHEMA Page Layout Designer (PLD)
Bizerba

GmbH & Co. KG, Balingen

TECHNICAL DOCUMENTATION:

  • Data cleansing and consistency checking following data migration to Schema ST4 content management system
  • Maintenance of instruction manuals in ST4
  • Production of graphics

CONSULTING + TRAINING:

  • Training + coaching for editorial team
  • Adapting publication processes using ST4 Page Layout Designer (PLD)
  • Training the Bizerba editorial team to use ST4

 

Bombardier Transportation PRIMOVE

GmbH, Mannheim

TECHNICAL DOCUMENTATION:

  • Using SCHEMA ST4 and Microsoft Word to design and create:  
    • User manuals
    • Technical specifications
    • Implementation and maintenance manual
    • Operating manuals 
  • Production of graphics based on CAD data and photographic material
  • Development of a Word document template
Büchi Labortechnik

AG, Flawil

TECHNICAL DOCUMENTATION:

  • Creation and ongoing maintenance of user manuals in SCHEMA ST4

  • Production of graphics

TRANSLATION:

  • Translations into various languages

CONSULTING + TRAINING:

  • Design of new user manuals
  • Development of a style guide
  • Configuration of the SCHEMA ST4 content management system
  • Training + coaching for editorial team in the use of the content management system and style guide
  • Adapting the publication processes using ST4 Page Layout Designer (PLD)

 

Bühler

AG, Uzwil

TECHNICAL DOCUMENTATION:

  • Creation and maintenance of operating and user manuals
  • Creation and maintenance of replacement parts catalogues
  • Production of graphics based on 3D data

CONSULTING + TRAINING:

  • Consulting and support with introducing the Noxum Publishing Studio content management system
  • Support with optimisation concepts for plant and machinery documentation
Carl Zeiss

AG, Oberkochen

CONSULTING + TRAINING:

Introduction of a content management system:

 

  • Creation of functional requirements for the selection of a content management system
  • Support with the system selection
  • Support with system installation (SCHEMA ST4) including creating sample data
CLAAS

Saulgau GmbH, Saulgau

TECHNICAL DOCUMENTATION:

  • Creation of graphic instructions
Conergy

GmbH, Hamburg

TECHNICAL DOCUMENTATION:

  • Creation and maintenance of different technical documentation (operating manuals, assembly instructions and more) using Adobe FrameMaker
  • Development of a FrameMaker template (structured FrameMaker)
Corning Cable Systems

GmbH & Co. KG, Neustadt bei Coburg

CONSULTING + TRAINING:

  • Consulting and support with selecting and introducing a catalogue system (PIM) 
Daimler

AG Mercedes-Benz Global Training, Stuttgart

CONSULTING + TRAINING:

  • Design, development and introduction of a content management system in SAP KW (Knowledge Warehouse) for training documentation (trainer and trainee)
  • Design of a style guide for training documents
  • Creation of sample training sessions
Dentsply DeTrey

GmbH, Konstanz

TECHNICAL DOCUMENTATION:

  • Design and creation of instructions for use
Duravit

AG, Hornberg

TECHNICAL DOCUMENTATION:

  • Initial creation and maintenance of assembly instructions and user manuals as well as data sheets (> 20,000 units)
  • Creation of all graphics

TRANSLATION:

  • Translation of instruction manuals and other types of documents into 27 languages

CONSULTING + TRAINING:

  • Initial design of language-neutral assembly instructions and user manuals
  • Development of a terminology process
  • Design and implementation for article-based assembly instructions

FULL SERVICE:

  • Central service provider for content management and translation for all business areas
exact! Sprachenservice und Informationsmanagement

GmbH, Mannheim

TRANSLATION:

  • Translation of various documents, text types and file formats 
Fresenius Medical Care

AG, Schweinfurt

CONSULTING + TRAINING:

  • Consulting for the selection and introduction of a content management system
  • Support with introducing the Noxum Publishing Studio content management system
  • Development of a modularisation concept and a style guide
  • Training and coaching of the Fresenius editorial team
  • Design and development of partially automated graphic conversion
Futronic

GmbH, Tettnang

TECHNICAL DOCUMENTATION:

  • Content management support for the creation of software manuals using the Author IT content management system
  • Improvement of content
GEA Food Solution Germany

GmbH, Kempten

TECHNICAL DOCUMENTATION:

  • Initial creation of an operating manual using the TIM-RS 4.0 content management system from Fischer Computertechnik

CONSULTING + TRAINING:

  • Creation of a style guide
Geberit International

AG, Jona

TECHNICAL DOCUMENTATION:

  • Creation and maintenance of assembly instructions and user and operating manuals
  • Creation of planning documents, brochures, manuals, posters, etc.
  • Creation of product graphics based on computer display standards
  • Design, creation and maintenance of an online aid and training document for a planning software

TRANSLATION:

  • Translations into various languages
  • Supporting the Geberit language service with translation management

PRODUCT CATALOGUES:

  • Data collection and maintenance, publication and prepress stage for up to 45 publications (catalogues) per year and more than 12,000 active sales items
  • Design and definition of product range structure

CONSULTING + TRAINING:

  • Consultation for the introduction of the STIBO STEP PIM system
  • Development of InDesign templates and publications from STEP
  • Training and configuration of the SCHEMA ST4 content management system
  • Development of various publication processes for ST4 Page Layout Designer (PLD)

FULL SERVICE:

  • Central content management service provider for Geberit International and subsidiaries in Germany, Austria, Switzerland, and worldwide
Georg Fischer Piping Systems

Ltd, Schaffhausen

TECHNICAL DOCUMENTATION:

  • Creation of assembly instructions and user manuals
  • Production of graphics

PRODUCT CATALOGUES:

  • Editing planning manuals

TRANSLATION:

  • Translations into various languages

CONSULTING + TRAINING:

  • Development of a writing guide
GEZE

GmbH, Leonberg

TECHNICAL DOCUMENTATION:

  • Creation of manuals, assembly instructions, installation guides, and data sheets

TRANSLATION:

  • Translation of the documents into various languages
Glatt Ingenieurtechnik

GmbH, Binzen

TECHNICAL DOCUMENTATION:

  • On-site content management support with the newly introduced Cosima content management system from DOCUFY

CONSULTING + TRAINING:

  • Consulting for the selection of a content management system:
    • Creation of specifications
    • Support with system selection
  • Consulting for the introduction of the Cosima content management system from DOCUFY:
    • Analysis of the existing documentation
    • Development of a content management concept (functional design and modularisation concept) based on PI-Mod
    • Creation of sample documentation
    • Training for the Glatt editorial team
GPS Reisacher

GmbH & Co. KG, Bad Grönenbach

TECHNICAL DOCUMENTATION:

  • Design, content management and graphic production for an operating manual
Grünbeck Wasseraufbereitung

GmbH, Höchstadt a. d. Donau

TRANSLATION:

Translations into various languages of:

 

  • Operating manuals
  • Catalogues
  • Advertising texts
  • Display texts

And other text types in all common file formats from Quark to InDesign including layout work.

 

H. Stoll

GmbH & Co. KG, Reutlingen

TECHNICAL DOCUMENTATION:

  • Creation and maintenance of an online aid using SchemaText
HakaGerodur

AG, Benken

TECHNICAL DOCUMENTATION:

Design, content management and graphic production for language-neutral assembly instructions

TRANSLATION:

Translation of technical documents 

Hamberger Flooring

GmbH & Co. KG, Rosenheim

TECHNICAL DOCUMENTATION:

  • Design, content management and graphic production for language-neutral installation instructions
Hamilton Medical

AG, Bonaduz

TECHNICAL DOCUMENTATION:

  • Design and content management for a service manual
  • Creation using PTC Arbortext Editor
Handte Umwelttechnik

GmbH, Tuttlingen

TECHNICAL DOCUMENTATION:

  • Design and content management for a service manual in English
HETEC Industrie- und Anlagentechnik

GmbH, Friedrichshafen

TECHNICAL DOCUMENTATION:

  • Design and content management for an operating manual

TRANSLATION:

  • Translation of the operating manual into English
HOERBIGER

Holding AG, Zug

Hohenloher Spezialmöbelwerk Schaffitzel

GmbH & Co. KG, Öhringen

TECHNICAL DOCUMENTATION:

  • Creation of technical documentation using ST4

 

International Electronics & Engineering (IEE)

S.A., Contern

TECHNICAL DOCUMENTATION:

  • Design and content management for operating manuals and software manuals using the TCToolbox content management system

TRANSLATION:

  • Translations into various languages
Interroll Holding

AG, Sant' Antonino

TECHNICAL DOCUMENTATION:

  • Design, standardisation, creation and maintenance of all operating manuals
  • Data migration from the TCToolbox content management system to SCHEMA ST4
  • Creation of graphics on the basis of CAD data

TRANSLATION:

  • Translation of catalogues, operating manuals, display texts, brochures, and web content for up to 20 languages

PRODUCT CATALOGUES:

  • Creation and maintenance of the catalogues for various business areas with ready-for-press print publications
  • Provision, filling and updating of the product data for the website from a data source

CONSULTING + TRAINING:

  • Provision of the SCHEMA ST4 content management system as a CMS/PIM
  • System configuration and publication processes using Page Layout Designer (PLD)
  • Interface definitions for web interface

FULL SERVICE:

  • Provision of the SCHEMA ST4 content management system as a CMS/PIM
  • Central documentation and translation service provider for all business areas and departments in Germany, Switzerland and other countries

 

J. Schmalz

GmbH, Glatten

TECHNICAL DOCUMENTATION:

  • Introduction of the ST4 content management system
JURA Elektroapparate

AG, Niederbuchsiten

TECHNICAL DOCUMENTATION:

  • Creation of an InDesign template for user manuals
  • Production of graphics
KAESER KOMPRESSOREN

GmbH, Coburg

TECHNICAL DOCUMENTATION:

  • Creation of technical documentation

CONSULTING + TRAINING:

  • Design, development and introduction of a content management system into SAP KW
  • Development of and training for a style guide
  • Design, development and introduction of a PIM system with SAP MDM
  • Support with the introduction of an electronic replacement parts catalogue
KaVo Dental

GmbH, Biberach a. d. Riss

TECHNICAL DOCUMENTATION:

  • Creation of instructions for use, replacement parts catalogues, and data sheets for technicians, assembly and products using the SCHEMA ST 4 content management system
  • Production of graphics
  • Creation of price lists
  • Weekly on-site research

CONSULTING + TRAINING:

  • Development of a modularisation concept
  • Standardisation of warning notices
  • Adjustment of publication processes using Page Layout Designer (PLD) for SCHEMA ST4
Kinshofer

GmbH, Waakirchen

TECHNICAL DOCUMENTATION:

  • Design, content management, graphic production for operating and service manuals using the Noxum Publishing Studio content management system

  • Development and implementation of a graphics concept

Koenig & Baur

AG (KBA), Würzburg

CONSULTING + TRAINING:

  • Support with the introduction of the TIM-RS content management system from Fischer Computertechnik
  • Creation of a style guide
  • Training and coaching of the KBA editorial team at different sites for using TIM-RS and based on style guides
KRAL

AG, Lustenau

CONSULTING + TRAINING:

  • Support with the introduction of the Schema ST4 content management system
  • Workshops on system introduction
  • Support with developing a modularisation concept during system configuration (taxonomies, metadata, classification)

  • Training

  • Development of the publication processes using Page Layout Designer (PLD)

  • Ongoing support for ST4 under a support agreement
Lenze

SE, Aerzen

CONSULTING + TRAINING:

  • Support with the introduction of SAP MDM as a PIM
  • Creation of graphic design guideline
LISSMAC

Maschinenbau GmbH, Bad Wurzach

TECHNICAL DOCUMENTATION:

  • Design and creation of operating manuals

TRANSLATION:

  • Translation of operating manuals into different languages
MAG IAS

GmbH, Eislingen

CONSULTING + TRAINING:

  • Creation of a module concept for all technical documentation using Schema ST4

 

TECHNICAL DOCUMENTATION: 

  • Migration of all content of an OM to ST4

 

TRANSLATIONS

  • Coordination of all translation enquiries
  • Use of the Across Language Server for all translations
  • Proofreading & editing of various documents
  • Translation of technical documents into the following target languages: English,  French, Italian, Romanian, Spanish, Russian
  • Terminology maintenance
Mettler Toledo

AG, Greifensee

TECHNICAL DOCUMENTATION: 

  • Design and content management for a service manual in English

CONSULTING + TRAINING:

  • Localisation of an existing style guide based on Functional Design for English
  • Checking the relevance of existing language/style rules in in German for English
  • Revision of language/style rules

 

Miele

& Cie. KG Gütersloh

CONSULTING + TRAINING:

  • Consulting for the selection of a content management system:
    • Conducting interviews for a process analysis
    • Creation of specifications
    • Support with the system selection
  • Support with the introduction of the Schema ST4 content management system:
    • Support in the prototype phase
    • Analysis of the existing documentation
    • Development of a content management concept (functional design, topic-oriented, and modularisation concept)
    • Development of data model
Moog Holding

GmbH & Co. KG, Böblingen

PRODUCT CATALOGUES:

  • Content management and publication for catalogues and data sheets in German and English (volume: approx. 20,000 articles, 10 publications)
  • Development of InDesign templates
  • Definition of tables in STEP

CONSULTING + TRAINING:

  • Consultation and rollout for the introduction of the STIBO STEP PIM system
  • Design and implementation of product data structures

 

Müller Martini

AG, Zofingen and other locations

TRANSLATION:

  • Central translation service provider:
    • Setting up translation processes
    • Translation management and integration of existing agencies and freelance translators into the defined translation process
    • Maintenance of company terminology
    • Translations into 30 languages

CONSULTING + TRAINING:

  • Setup and ongoing maintenance of company terminology with SDL MultiTerm
  • Advice and support for SDL Trados Studio
  • Redesign of operating manuals 
  • Development and maintenance of structured FrameMaker templates and user training
Multivac

Sepp Haggenmüller GmbH & Co. KG, Wolfertschwenden

TECHNICAL DOCUMENTATION:

  • Design and creation of an operating manual
  • Initial transfer of the content to the TCToolbox content management system from Ovidius

CONSULTING + TRAINING:

  • Performance of a DocCert certification for operating manuals
ND SatCom

GmbH, Immenstaad

TECHNICAL DOCUMENTATION:

  • Creation of system descriptions, operating manuals and other documentation in German and English
Putzmeister

Concrete Pumps GmbH, Aichtal

CONSULTING + TRAINING:

  • Consulting for the selection of a content management system:
    • Creation of specifications
    • Support with the system selection
  • Consulting for the introduction of the Cosima content management system from DOCUFY:
    • Analysis of the existing documentation
    • Development of a content management concept (functional design and modularisation concept) based on PI-Mod
    • Support with the introduction of a content management system
Polymetric

GmbH, Darmstadt

TECHNICAL DOCUMENTATION:

  • Creation of instructions for use, operating manuals and online help pages

Translation:

  • Translations into various languages
Romaco

Holding GmbH, Karlsruhe

TECHNICAL DOCUMENTATION:

 

Rota Yokogawa

GmbH Co. KG, Wehr

TECHNICAL DOCUMENTATION:

  • Creation and maintenance of product specifications, ATEX-compliant documentation and operating manuals
  • Production of graphics
  • Import of customer terminology lists into SCHEMA ST4 dictionary
  • Import of technical data into ST4 using defined Excel tables in order to generate dynamic tables

TRANSLATION:

  • Translation into Japanese, German, English, French

CONSULTING + TRAINING:

  • Provision and configuration of the SCHEMA ST4 content management system
  • Taxonomy concept for version management
  • Document-specific layouts using ST4 Page Layout Designer
Rudolf Haufe Verlag

GmbH & Co. KG, Freiburg

TECHNICAL DOCUMENTATION:

  • Creation of software documentation on the Haufe content management system
SICK

AG, Waldkirch and Reute

TECHNICAL DOCUMENTATION:

  • Design and creation of operating manuals and online help pages (based on Java Help, among other things) using the TCToolbox content management system from Ovidius and partially using Adobe FrameMaker (structured) 
  • Support with data migration from TCToolbox to Smart Media Creator by EC Systems

TRANSLATION:

  • Translation of operating manuals and online help pages into different languages
SICK MAIHAK

GmbH, Reute and Meersburg

TECHNICAL DOCUMENTATION:

  • Design and creation of operating manuals
Siemens Schweiz

AG, Zug

CONSULTING + TRAINING:

  • Training the editorial team in standardised writing
  • Coaching through proofreading
Schmid Technology Systems

GmbH (STS), Freudenstadt

TECHNICAL DOCUMENTATION:

  • Design and creation of operating manuals
Stadler Rail

AG, Bussnang

TECHNICAL DOCUMENTATION:

Technolog Systems

GmbH, Elz

TECHNICAL DOCUMENTATION:

  • Creation of an operating manual
Theegarten-Pactec

GmbH & Co. KG, Dresden

CONSULTING + TRAINING:

  • Consulting for the selection of a content management system:
    • Creation of specifications
    • Support with the system selection
  • Support with the introduction of the Schema ST4 content management system:
    • Analysis of the existing documentation
    • Development of a content management concept (functional design and modularisation concept)
Theben

AG, Haigerloch

TECHNICAL DOCUMENTATION:

  • Creation and ongoing maintenance of a software manual, assembly instructions and user manuals

TRANSLATIONS:

  • Translation of a manual into various languages

CONSULTING + TRAINING:

  • Development of a style guide
  • Performance of a DocCert check
TOX® PRESSOTECHNIK

GmbH & Co. KG, Weingarten

TECHNICAL DOCUMENTATION:

  • Creation of an operating manual

CONSULTING + TRAINING:

  • Development of a content management concept based on the Functional Design method including a graphic design guideline

  • Holding workshops

Tridonic

GmbH & Co. KG, Dornbirn

TECHNICAL DOCUMENTATION:

  • Redesign of operating manuals and design brochures
  • Creation and maintenance of
    • User manuals
    • Online help pages
    • Assembly instructions
    • Product guide
    • Design brochures
  • Creation using the TCToolbox content management system, Adobe FrameMaker and Adobe InDesign

TRANSLATION:

  • Translations into various languages
UCM

AG, Rheineck

TECHNICAL DOCUMENTATION:

  • Analysis and redesign of operating manuals
  • Creation of operating manuals

 

Umicore

AG & Co. KG, Rheinfelden

TECHNICAL DOCUMENTATION:

  • Analysis and redesign of operating manuals
  • Creation of operating manuals

  • Development of a Word document template

TRANSLATION:

  • Translations into various languages
Uhlmann & Zacher

GmbH, Waldbüttelbrunn

TECHNICAL DOCUMENTATION:

  • Analysis and redesign of an operating manual
  • Development of a Word document template

 

VAUDE Sport

GmbH & Co. KG, Tettnang

Translations

Vetter Pharma

International GmbH, Ravensburg

TECHNICAL DOCUMENTATION:

  • Design and creation of operating manuals
Waldner Laboreinrichtungen

GmbH & Co.ˆKG, Wangen i. Allgäu

TECHNICAL DOCUMENTATION:

  • Design, creation and maintenance of operating manuals and assembly instructions, a service and maintenance manual, and replacement part tables using the TCToolbox content management system, FrameMaker and InDesign

PRODUCT CATALOGUES:

  • Creation and maintenance of a technical catalogue

TRANSLATION:

  • Translation of documents, catalogues, advertising texts, contract and offer texts, the website, the customer magazine, and other texts

FULL SERVICE:

  • Central content management and translation service provider
  • Performance of all content management services
  • Provision of the TCToolbox content management system
WERMA Signaltechnik

GmbH & Co. KG, Rietheim-Weilheim

TECHNICAL DOCUMENTATION

 

TRANSLATION