Online help for Rudolph Haufe Verlag

Rudolf Haufe Verlag in Freiburg is one of the most renowned specialist publishing houses in Germany. The activities of the Haufe Media Group are also coordinated here. 1,000 employees oversee some 300 periodicals (in the areas of business, law, taxes and information processing) that the company sells in a printed version and in electronic form. Dokuwerk was given the task of designing and producing online support for software products sold by the publishing house with the aim of enabling the user to access the required information as quickly as possible. A modular structure was required, taking into account the specifications of Haufe's own editing system.

Advantages for Haufe

  • Online help in a modular design
  • Context-sensitive contents generated: Information appears where it is needed
  • Help created using Haufe's own SGML-based editing system, input via XMetal
  • Data generated directly in Haufe's editing system via a protected internet connection: Data are immediately available for publication

Knitting together online support

Flat-bed knitting machines and pattern preparation systems made by Stoll are sold in over 70 countries around the globe. In addition to state-of-the-art technology, this global market leader offers a comprehensive service programme and its own collections. Dokuwerk developed and updated the context-sensitive online help for Stoll's pattern preparation systems in an ongoing process. The editorial work was based on a style guide.

Advantages for Stoll

The editorial work is based on the specifications of Stoll's own software developers. They include the changes in the upcoming software release. Based on these modifications, we decide which of the future changes are relevant for users. To do this, we require an excellent knowledge of Stoll's products and in particular its software.

Revision starts while editorial work is still being done. This guarantees consistent terminology, ensures that the work is completed on schedule and that translations are well prepared.